BOX OFFICE / CALL CENTER WORKING HOURS
Due to the declared state of emergency and in accordance with the recommendations of the Government of Serbia, Ticket Vision box offices and Call Center number 0900 11 00 11 will not work with the customers until further notice. Event information and news can be obtained at www.tickets.rs. and by sending an email to firstname.lastname@example.org.
Ticket Vision sells tickets on behalf of the organizer, according to the terms of the purchase posted on https://www.tickets.rs/articles/1/terms-of-use. In order for us to make a refund to our customers, it is necessary that we receive the funds from the organizer for each event separately.
Refund for tickets purchased online - please send the email to email@example.com.
It is not currently possible to make a refund for tickets purchased at the Ticket Vision box office and outlets. In accordance with the decision of the Government of the Republic of Serbia, we will inform you in due time of the date and place of refund fortickets purchased at the box office.
DETAILED INFORMATION RELATING TO CANCELED / POSTPONED EVENTS
You can see the latest news for canceled and postponed events, as well as detailed information on individual event refunds at https://www.tickets.rs/articles/80/otkazaniodlozenipremesteni-dogadjaji.